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Exchange and returns

Exchange and returns policy

In case of an exchange the product must be returned and get the new size or product as a new order from our website.

If you like to return an order you have 14 days after received it.

Please inform about your return to [email protected] writing your order number, product or products to return and the reason.

All orders must be return on their original package or similar and in perfect condition.

The charge of shipping will be paid for the costumer.

In case of a damage product this will be collected from us.

Once we receive the items, we´ll proceed to the refund within 7 days.

Returns will only be accepted if:

  • Items haven't been weared or washed.
  • Items are in good condition and with the label on.
  • Sets of few parts must be return complete.

Belcoquet, SL

Payment methodsPayment methods accepted:

  • Credit or debit card
  • Paypal
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    Responsible: BELCOQUET S.L. - CIF: B53957733 Postal Address: Pasaje Santa Rita 1, 03501, Benidorm, Alicante. Purpose: manage your request and respond to it. Legitimation: your consent. Recipients: The data will not be transferred to third parties except in cases in which there is a legal obligation or communication necessary to answer your query. Rights: You can exercise your Rights to access, rectify, oppose, limit, port and delete the data before the data controller; in addition to going to the competent control authority (AEPD). More information here.